We take your privacy seriously. This policy explains what data we collect, how we use it, and your rights as a user. Questions? Email leyitherapeutic@gmail.com.
1. Who We Are
Leyi Therapeutic ("Leyi", "we", "us", "our") operates the website located at leyi.com. We are the data controller responsible for your personal information. Our registered address is No 2 Aderibigbe Street, opposite Testing Ground Police Station, beside Total Filling Station, Idi Ape, Ibadan, Oyo State.
2. Information We Collect
We collect information you provide directly to us and information collected automatically when you use our services:
Information You Provide
- Name, email address, phone number, and delivery address when placing an order
- Account credentials if you create an account
- Health preferences and wellness goals if you choose to share them
- Communications you send us via email or contact forms
Information Collected Automatically
- IP address, browser type, device identifiers
- Pages visited, links clicked, and time spent on pages
- Cookies and similar tracking technologies (see our Cookie Policy)
3. How We Use Your Information
We use the information we collect to:
- Process and fulfil your orders, including sending tracking updates
- Manage your account and provide customer support
- Send order confirmations, shipping updates, and important service notifications
- Send marketing emails if you have consented (you may unsubscribe at any time)
- Improve our products, website, and services through analytics
- Comply with legal obligations and prevent fraud
4. Sharing Your Information
We do not sell your personal information. We may share your information with:
- Shipping carriers (UPS, FedEx, USPS) to deliver your orders
- Payment processors to handle transactions securely
- Analytics providers (e.g., Google Analytics) under data processing agreements
- Legal authorities if required by law or to protect our rights
5. Your Rights
Depending on your location, you may have the right to:
To exercise any of these rights, contact us at leyitherapeutic@gmail.com. We will respond within 30 days.
6. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, including for legal, accounting, or reporting requirements. Order data is retained for 7 years. You may request deletion of account data at any time.
7. Security
We implement industry-standard security measures including SSL/TLS encryption, access controls, and regular security audits. However, no method of transmission over the internet is 100% secure. Please contact us immediately if you suspect unauthorised access to your account.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by email or by posting a prominent notice on our website at least 14 days before the change takes effect.
9. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact:
Leyi Therapeutic — Privacy Team
No 2 Aderibigbe Street, Idi Ape, Ibadan, Oyo State
Email: leyitherapeutic@gmail.com
Phone: 08057733097 / 08029543811